Who we are

Anatom Restoration is a multi location provider of disaster restoration services that operates within Colorado. We’re cool people, seriously, and we’re really good at what we do.

Our website address is: https://denverrestorationservices.com – I’m willing to bet you knew this already because, well, you’re on our website. Oddly enough, you can also access our website at https://anatomrestoration.com (that’s the email address domain we use). You see, when we started our company, it made sense to have the service and service area we provided in our domain name, and hey, it just kind of stuck.

What personal data we collect and why we collect it

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. At the time we created this privacy policy, we weren’t accepting media uploads, but we may, one day in the future. We keep these images until we remember to delete them. Really we’re only interested in the damage you have so we can give you a better quote.

Call Tracking

We may track your calls, if your call is tracked or recorded, you will be notified that the call is being recorded for quality assurance purposes. This is so we can coach our team as well as understand which source our visitors came to our website through. We use Nimbata, it’s pretty neat, it lets us know how you found us so we can be all “whoa, this is where we should spend our marketing dollar!”  By understanding these things, we’re able to keep our costs low, while still providing the same quality of work you would expect from the leading water damage restoration company in Denver.

Contact forms

All information collected is input directly by visitors to the website. We use this information to correspond with visitors who are looking for services we offer. We will either give you a call or follow up by email, only to the number or email addresses provided. I mean, it should go without saying that if you fill one of these forms out, you’re going to give someone your data. We want it so that we can call you back and make sure that we fix your water damage issue.

Where we send your data

Plugin: Smush

Note: Smush does not interact with end users on your website. The only input option Smush has is to a newsletter subscription for site admins only. If you would like to notify your users of this in your privacy policy, you can use the information below.

Smush sends images to the WPMU DEV servers to optimize them for web use. This includes the transfer of EXIF data. The EXIF data will either be stripped or returned as it is. It is not stored on the WPMU DEV servers.

Smush uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath’s privacy policy can be found here.  This one we had to put there…we don’t really know what they do with your information, but it sounds alright and it makes our page load faster, that’s a good thing.

Solid Central (Formerly Ithemes Sync)

This web site uses a third party service to manage administrative tasks. If you leave a comment, submit personal information via a contact form, or otherwise exchange personal details with us, it is possible that we may use this service to manage that data. Please visit the SolidWP Privacy Policy for more information regarding the way they handle their data. So, what does this mean? It means that this is how we update our site, but we’re not really giving them that much information. I don’t think they get any really, at least, I don’t know how they would.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you log in, you’re gonna have to answer to Bruno. Bruno is a fake person we just made up with a scary name to scare you…you should not be logging into our site…for any reason…unless you are employed or hired by us.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day

We also have a first party cookie. It means it’s our cookie. It’s called Privacy Embeds and it basically grants consent to be tracked. We do opt you in automatically, but, you can opt out easily by saying no.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Google Analytics/tag manager/adwords: We use Google Analytics to collect information about how visitors use our website. This analytics service provided by Google, Inc. helps us to understand our audience, tailor our content, and improve the user experience. Google Analytics uses cookies to track visitor interactions. These cookies are used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to our web page.

Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. We do not use Google Analytics to collect any personally identifiable information (PII) from our website users, and we do not combine the data collected through the use of Google Analytics with PII.

According to Google’s privacy policy, they will not associate your IP address with any other data held by Google. We have also implemented IP anonymization, which means that Google will truncate/anonymize the last octet of the visitor’s IP address in Member States of the European Union or in other contracting states to the Agreement on the European Economic Area.

For more information on Google Analytics, please visit Google Analytics Terms of Service and the Google Privacy Policy.

You can choose to opt-out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page: Google Analytics Opt-out Browser Add-on.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. To be honest, we really don’t let you leave comments, if you did, you’re doing something wrong and you should stop. This is a water damage restoration website, not a forum.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Again, if you find a way to register for our site, we’re gonna have words.

What rights you have over your data

I mean, it’s your data, when you call us, we track your call, it states it pretty darned clearly. I don’t even know if we can delete those calls, but I promise you we listen to them once and then maybe again if we have to coach one of our team. We may, from time to time, if you leave a voicemail requesting a call back, call you back (just kidding, we always will, but it’s at your request).

For any privacy-specific concerns or inquiries, please contact us at support@anatomrestoration.com. You may also reach us by phone at 720-356-0945